Last week I
had my car serviced at a dealership in the metro area that uses surveys to
measure customer service. Normally I don’t mind writing a review when I get
good service; however, this is the second time the service personnel have
pressured me to give them a good review. In both cases the customer service
representative, under the guise of a joke, said, “Getting a score of 10 is really
important. If it’s not a 10, don’t bother filling out the survey.” I understand
the Parable of the Workers in the Vineyard is a picture of those entering
heaven. However, I find elements of the parable applicable to people who want
to tell others how they think they should be appreciated and treated. In the
parable some workers grumbled to the landowner, “But he answered one of them,
‘Friend, I am not being unfair to you. Didn’t you agree to work for a
denarius? Take your pay and go. I want to give the man who
was hired last the same as I gave you. Don’t I have the
right to do what I want with my own money? Or are you envious because I am
generous?’ “So the last will be first, and the first will be
last” (Matt 20:13-15 NIV).
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